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    Frequently Asked Questions

    How do I get started with EnkaliPrime APIs?

    Getting Started

    Simply create an account, generate your API key in the dashboard, and start making requests. Check our Quick Start guide for detailed instructions.

    What are the rate limits for different plans?

    Billing

    Basic plan: 1,000 requests/day, Medium: 10,000 requests/day, Advanced: 100,000 requests/day. Enterprise plans have custom limits.

    How do I integrate offline AI models?

    Technical

    Our offline-capable APIs can run on local Raspberry Pi or pocket servers. Download the offline model package from your dashboard.

    Which payment methods do you accept?

    Billing

    We accept all major credit cards, bank transfers, and mobile money (MTN Mobile Money, Telecel Cash) within Namibia.

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    Response Time

    We typically respond within 24 hours during business days.